SMRC shows its support for Aged Care CALD verification

11 April 2024

SMRC is a culturally and linguistically diverse (CALD) verified aged care provider, which means we are recognised and officially certified for our delivery of commonwealth home support programmes that are culturally appropriate and sensitive to the language needs of the diverse communities in which we work. Our Senior Manager of Aged Care and Carer Services Sylvia Wan was recently invited to be a part of a panel talking about the importance of achieving CALD verification and of supporting the cultural and language needs of individuals receiving aged care services. Watch her panel video below!

The panel was facilitated by the SSD Connect Alliance and is part of Towards Specialisation – a video and resource kit for aged care providers. These videos and resources give information on how to become verified as a provider of specialised aged care services. They support you to understand the Specialisation Verification Framework and how it can benefit your organisation and the older people you work with.

The eight videos focus on people and communities recognised as special needs groups under the Aged Care Act 1997. They’re edited versions of online workshops held with aged care providers. Video participants include providers, peak bodies, researchers and older people.

The videos and resources provide you with:

  • An understanding of how the Specialisation Verification Framework supports you to offer services that are the best fit for people who identify with special needs groups.
  • Insight into the needs of these people and how difficult it can be for them to find their best fit.
  • Clarity on the right time to start the specialisation verification process.
  • An understanding of verification requirements.
  • Steps for progressing your verification application.
  • Links to useful resources.

The Towards Specialisation kit is funded by the Australian Government and produced by the Eastern SSD Partnership, SSD Connect Alliance and Bayside City Council SSD.

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