0397671900
smrc@smrc.org.au
Culturally Responsive In-Home Care Services
Diverse Care, part of Southern Migrant and Refugee Centre (SMRC), provides culturally responsive workforce solutions and in-home support services across Melbourne’s south-east.
We support aged care providers, organisations, older people, people with disability, carers, and individuals managing their own care by connecting them with qualified support workers who understand their language, culture, and individual needs.
With flexible and person-centred support, we help people access safe, respectful, and culturally appropriate care when and where they need it.
Workforce solutions for organisations
Diverse Care partners with aged care providers, disability organisations, community services, and healthcare providers to deliver flexible and culturally responsive workforce support.
We help organisations access qualified support workers while reducing administration, recruitment pressures, and workforce gaps.
Benefits for organisations
- Workforce flexibility: scale your workforce up or down quickly without long-term commitments.
- Reduced employment risk: we manage recruitment, payroll, compliance and performance.
- Support for your core team: prevent burnout and maintain safe workloads.
- Cost certainty: transparent pricing with no hidden employment costs.
- Less administration: we handle onboarding, compliance and workforce coordination.
- Access to a diverse talent pool: ready-to-deploy workers across languages, cultures and care needs.
- Support for growth and covering gaps: retain clients and fill shifts quickly when your workforce doesn’t have capacity to cover a shift, giving you confidence to respond to changing demand.
- Support for complex and hard-to-fill needs: including cultural matching and specialised care.
- A trusted workforce partner focused on quality, responsiveness, and continuity of care
In-home support services for individuals
Diverse Care provides culturally responsive in-home support services for older people, people with disability, carers, and families.
We support people with Home Care Packages, NDIS funding, and self-funded care arrangements.
Support for individuls and families
- Support for all care types: whether you have an aged care package, NDIS funding, or are self-funded, we can connect you with the right support services.
- Help getting started: if you are over 65 and don’t yet have an aged care package, we can guide you through the application process.
- NDIS guidance: if you need help accessing the NDIS, we can refer and connect you to the right organisations to support your application.
- Culturally matched support workers: we match you with workers who speak your language and understand your culture.
- Flexible services: support tailored to your needs, preferences, schedule and level of care required.
- Fast and responsive: we can organise support quickly, including when your needs change.
- Safe and qualified workers: all support workers are trained, certified and meet strict compliance and safety standards.
- Respectful, person-centred care that supports wellbeing, independence, and dignity.
Why choose Diverse Care?
Diverse Care provides culturally responsive workforce and in-home support services that help people feel safe, respected, and understood.
As part of Southern Migrant and Refugee Centre (SMRC), we bring more than 30 years of experience supporting multicultural communities across Melbourne’s south-east.
More than 30 years supporting multicultural communities
We have extensive experience supporting culturally diverse communities, particularly older people, carers, and people accessing aged care and disability services.
Support workers who understand your language and culture
Our multilingual workforce speaks more than 50 languages and dialects, helping people feel more comfortable, connected, and confident accessing support.
Flexible and person-centred support
We provide flexible support tailored to individual needs, preferences, routines, and levels of care.
Qualified and compliant workforce
All support workers hold relevant qualifications, police checks, Working with Children’s Check (WWCC), and first aid training.
Trusted part of SMRC
As part of SMRC, Diverse Care is backed by a trusted organisation with strong connections across multicultural communities in Melbourne’s south-east.
Contact Diverse Care
Use the form below to tell us what you’re looking for and a member of our team will contact you as soon as possible.