Manager – Service Planning and Coordination

The Manager, Service Planning and Coordination (Diverse Care) is responsible for leading and overseeing the planning, coordination, and delivery functions of the organisation’s community-based care services.

The role will include oversight of the organisation’s provision of brokered aged care and disability support services across Melbourne’s southeast via our on-demand labour hire service, established as a high-quality purpose-driven social enterprise. In doing so, you will support aged care providers with a reliable, skilled workforce, and create meaningful, inclusive employment opportunities for CALD workers facing barriers to work.

Person Specification

• Bachelor’s degree in Social Work, Health Administration, Public Health, Business or related field.
• Proven experience in aged care workforce and compliance standards is essential to this role.
• Proven experience (5+ years) in senior leadership, business development or strategic management.
• Background in aged care, community services, business management, or labour hire.
• Minimum of 3 years’ experience in service planning, case management or community care coordination.
• Strong business acumen to develop and grow sustainable social enterprise.

All appointments to SMRC are subject to the following: 

• Police Check (not older than 6 months) 
• Employee Working with Children Check (not expired) 
• NDIS Worker Screening Check (not expired) 

Download the position description.

Applications close: Friday 25 September 2026, 5.00pm

For more details regarding this position please contact People and Culture on the details below.