Case Manager – Settlement (two positions)

The primary purpose of the Case Manager is to work collaboratively to provide high level case management, information and referral services to SMRC clients.
This role works within program guidelines to empower individuals to feel safe and secure, to promote their wellbeing, and to enable their full participation in society through connection to culture and community.

Both positions are fixed term to June 2027

• Part time, 22.8hrs per week – working with the general community
• Part time, 22.8hrs per week – working with the Hakha Chin community – Understanding of the Burmese community and the ability to communicate both verbally and written in Hakha Chin dialect will be highly regarded.

Key responsibilities include:

• Provide case management support to clients, including both low and medium intensity ensuring their needs are met and goals are achieved as per the service contract.
• Conduct comprehensive holistic needs assessments and reviews, including financial assessments when necessary, and develop goal-directed care plans for all clients agreed to by the client.
• Coordinate internal and external referrals to ensure seamless access to support.
• Plan and coordinate exit plans for transitioning clients.

Qualifications:

• Minimum of Diploma Qualification in Social Work and/or Case Management.

All appointments to SMRC are subject to the following: 

• Police Check (not older than 6 months) 
• Employee Working with Children Check (not expired) 
• NDIS Worker Screening Check (not expired) 

Download the general position description or the Hakha Chin specific position description.

Applications close: Tuesday 15 September at 5.00pm

For more details regarding this position please contact People and Culture on the details below.