Service Planning and Coordination Officer

ABOUT THE ROLE

As the Service Planning and Coordination Officer, you will work collaboratively with SMRC’s clients to plan, organise, deliver, and maintain a high standard of service and program delivery.
A key function of this role includes the coordination and management of client transport logistics, ensuring timely, safe, and culturally appropriate transportation is provided to support service access and delivery. The role is also responsible for overseeing the day-to-day management of SMRC’s bus fleet ensuring compliance with relevant regulations and standards.

• Full time, ongoing position
• Salary packaging available

Key responsibilities include:

• Provide a consistent, professional approach that implements and reflects the objectives of the programs and in line with relevant policy, legislation and industry standards.
• Collaborating with the Case Management Team and Workforce Team to plan, coordinate, facilitate and monitor the provision of high-quality, culturally safe services are delivered.
• Logistical management of service delivery including planning and development of programs that meet the identified needs of SMRC clients.
• Undertaking risk assessments and risk management activities.

Qualifications:

• Diploma in Community Services

All appointments to SMRC are subject to the following: 

• Police Check (not older than 6 months) 
• Employee Working with Children Check (not expired) 
• NDIS Worker Screening Check (not expired) 

Download the POSITION DESCRIPTION.

Applications close: Sunday 22 June 2025 at 5.00pm

For more details regarding this position please contact People and Culture on the details below.