SMRC Bicultural Service

Creating Community Employment. Our staff are available to support your company to engage and connect with CALD communities.

Our multilingual bicultural staff use their cultural knowledge and lived experience to create connections and build engagement between you and Culturally and Linguistically Diverse (CALD) communities.

Our staff are trained in the ethics and principles of bicultural work including cultural advocacy; bridging safety, bias and working across cultures. They can support your company by engaging with communities for you in many ways:

• Assist with project work
• Run focus groups,
• Provide community language support for training or information sessions
• Provide translation of relevant company information into language, eg Work Health and Safety flyers
• Assist your company to become culturally aware

Our staff are available in person, online or via phone and all have current COVID vaccination certificates.

Languages available

Albanian, Arabic, Burmese, Chin, Dari, Farsi, Greek, Gujarati, Hazaragi, Gujarati, Hindi, Indonesian (Bahasa), Khmer, Malay, Pashto, Persian, Punjabi, Rohingya, Russian, Sinhala, Tamil, Ukraine, Urdu

Service Rates

Monday – Friday: $64.57 ex GST per hour (minimum 3-hour shift)

Our staff may be available on Saturday and Sunday by special request
Saturday: $96.86 per hour                 Sunday: $137.31 per hour

Download the service request form here and return to intake@smrc.org.au

Introduction to Bicultural Work Training

Are you interested in using your language and cultural skills in a rewarding role?

SMRC’s Introduction to Bicultural Work will:

• Explore and Define Bicultural Work
• Discuss the similarities and differences between bicultural work and other roles
• Explain the Theories of Bicultural Work
• Discuss the Essential Skills bicultural workers require
• Discuss the ethical principles of bicultural work
• And explore Bicultural Work in practice

Enrol now for our upcoming Intro to Bicultural Work course. Training occurs throughout the year, please email us to register your interest.

Location: SMRC Office, 39 Clow St, Dandenong 3175
Cost: $80