Case Manager – Maternity Leave Cover

SMRC is seeking a dynamic and experienced Case Manager to provide high level case management, information and referral services to SMRC Settlement clients. You will also be required to develop and deliver goal directed care plans.

This role works within program guidelines to empower individuals to feel safe and secure, to promote their wellbeing and to enable their full participation in society through connection to culture and community.  

This role is pivotal in ensuring that clients receive the necessary support to improve their overall well-being and quality of life. 

  • Full time – Maternity Leave Cover to November 2026
  • Salary packaging available

Key responsibilities include:

  • Provide case management support to clients, ensuring their needs are met and goals are achieved as per the service contract.
  • Conduct comprehensive holistic needs assessments and reviews, including financial assessments when necessary, and develop goal-directed care plans for all clients co-designed with the client.
  • Coordinate internal and external referrals to ensure seamless access to support.
  • Plan and coordinate exit plans for transitioning clients.

Qualifications:

  • Minimum of Diploma Qualification in Social Work and/or Case Management.
  • Demonstrated understanding and application of the Settlement Integration and Outcomes Framework

All appointments to SMRC are subject to the following: 

  • Police Check (not older than 6 months) 
  • Employee Working with Children Check (not expired) 
  • NDIS Worker Screening Check (not expired) 

Download the POSITION DESCRIPTION.

Applications close: 5.00 pm Wednesday 7 January 2026

For more details regarding this position please contact People and Culture on the details below.

Contact

People and Culture

P: 9767 1900

E: HR@smrc.org.au

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